Free on every repair
We collect it. We repair it. We bring it back.
No counter to queue at and nothing to post. Our drivers cover the metro area six days a week, and pickup and delivery are free on every job we take.
- Two-hour collection windows
- Signed for both ways
- Free diagnostics
How it works
Three steps, we come to you.
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Book a pickup
Call or send the quote form. We give you a two-hour collection window, usually the same day, and pick the device up from your home or office.
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We repair it in house
Everything is opened, tested and repaired on our own bench. You get a flat quote by text before any work starts — free, whether or not you go ahead.
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We deliver it back
Repaired, tested and returned to your door with 90 days on parts and labor. If anything is not right, we collect it again at no charge.
Where we collect
Service area & windows
Free collection and delivery across the shaded area on the map. Outside it, we usually still come — call with the postcode and we will quote the mileage before you commit.
Pickup & delivery windows
| Monday – Friday | 9:00a – 7:00p |
|---|---|
| Saturday | 10:00a – 5:00p |
| Sunday | No collections |
Good to know
How the handover works
At collection
The driver checks the device against what you told us, notes any existing damage on the slip, bags and labels it with your job number, and leaves you a receipt. Nothing is powered on or unlocked at your door.
While it is with us
You get a text with the flat quote once the free diagnostic is done, and another when the repair is finished. Nothing is charged and no part is fitted until you reply yes.
At delivery
We hand the device back tested and working, along with the warranty slip. Payment is taken on delivery, and the 90 days on parts and labor starts that day.
If something is wrong
Call us inside the warranty window and we collect it again at no charge, look at it first and talk to you second.
Questions
Before you book
How much does pickup and delivery cost?
Nothing. Collection and return are free on every repair inside our standard service area, and there is no minimum spend.
What if I am not home when the driver arrives?
You get a two-hour window and a text when the driver is on the way. If plans change, call us and we move the collection to the next window.
How do you protect my device in transit?
Every device is bagged, labelled with your job number and carried in a padded case. It is signed for at collection and again when it comes back to you.
Can you collect from an office or a third party?
Yes. Give us the address and a contact name when you book, and tell that person the job number so the driver can hand over the receipt.
Do you serve areas outside the map?
Often, yes, for a small mileage charge we quote before you commit. Call and give us the postcode and we will tell you straight away.
Ready when you are.
Book a free pickup and we will collect the device, quote it before any work starts, and deliver it back repaired with a 90-day warranty.